SoundLab

Service

Music curation and strategy for commercial spaces

A sound identity for your brand, turned into playlists that change with the hour, the room and the season.

Overview

What music curation means in practice

Music curation is the part of sound design nobody notices when it is done well. It is the difference between a room that people leave after one drink and a room they settle into. We start from your brand rather than from a genre: who your guests are, how they move through the space, what you want them to feel at 11am and what you want them to feel at 11pm.

From there we build a sound identity and translate it into playlists, scheduled by daypart and by zone. A hotel lobby, its spa and its rooftop bar are three different rooms with three different jobs, and they should not share one playlist. Neither should a Tuesday lunch service and a Friday night.

The result is consistency. Your guests hear a room that sounds deliberate every time they visit, your staff stop fighting over the aux cable, and your music stops being an afterthought handled by whoever opened that morning.

What's included

What you get

  • A sound identity brief built around your brand, your guests and your space
  • Playlists curated by our music team, not generated from a template
  • Dayparting: morning, lunch, afternoon, evening and late-night programming
  • Multi-zone scheduling for venues with distinct rooms or floors
  • Seasonal and event refreshes so the room never sounds stale
  • A dedicated contact and 24/7 support when something needs to change tonight

Best suited to

Where music curation works hardest

  • Guests dining in a restaurant with considered background music

    Hospitality & leisure

    Restaurants, bars & cafés

    Transform your dining and social experiences with professional music consultancy that lifts the mood, increases repeat visits and improves staff morale. Programming moves with service, from a calm lunch to a full Friday night.

  • Calm hotel wellness space with ambient sound design

    Hospitality & leisure

    Hotels & wellness spaces

    From a relaxing lobby soundscape to spa and wellness sound designed to ease stress, our music consultancy creates a seamless and welcoming atmosphere across every area a guest passes through.

  • Retail store interior with background music programming

    Retail & commercial

    Retail stores & shopping centres

    Influence customer behaviour with strategic music consultancy that enhances the shopping experience and keeps visitors engaged, browsing and returning.

  • Open plan office with ambient background music

    Retail & commercial

    Workspaces & offices

    Boost productivity and creativity with background music designed to improve focus and efficiency, in reception areas, breakout spaces and the floors in between.

Process

How a project runs

Working with SoundLab means a dedicated team, 24/7 support and music experts who understand what your business is trying to do. Here is how a project runs.

  1. Understanding your brand

    We start by digging into your brand's values, voice and goals. Through collaborative sessions we learn what makes you stand out and how sound can carry that.

  2. Customising the experience

    Using 26 years of expertise, we build a personalised audio strategy. Every element is designed to reflect your identity rather than a generic template.

  3. Seamless integration

    We handle the technical side, whether you are a single café or a global brand, so the system fits into how your business already runs.

  4. Ongoing support

    You get a dedicated team and 24/7 support. When something needs to change tonight, there is someone to call.

  5. Evolving with you

    Seasons change, menus change, audiences change. We refresh the programming so the room keeps sounding current rather than drifting.

Questions

Music curation: common questions

What is included in a music curation package?

A sound identity brief for your brand, playlists curated by our music team, scheduling by daypart and by zone, regular refreshes, and a dedicated contact with 24/7 support. We handle the programming so your team never has to think about what is playing.

Can the music change by time of day and by area of the venue?

Yes. Dayparting and multi-zone scheduling are the core of the service. A lobby, a spa and a bar each get their own programming, and each of those changes as the day moves from morning to late night.

Does this work with the sound system we already have?

In most cases yes. We work with what is installed, and if the system is holding the room back we will say so and can quote separately for upgrading or retuning it.

How is this different from a streaming playlist?

A consumer playlist is built for headphones and a single listener. Curation for a venue accounts for how sound behaves in your room, how long guests stay, when service peaks, and what your brand is trying to say. It is maintained and scheduled rather than shuffled, and it stays consistent across every visit.

Ready to tune in?

Tell us about your space and what you want people to feel in it. We will tell you what it should sound like.